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E-Learning Portal Integration Options

As well as building a first rate branded portal for your organization, the ConverseLink team can also help you integrate value-added systems that are already part of your organization's standard architecture. Such integrations increase the rate and ease of user adoption, and help deliver a much better user experience. Systems that can communicate seamlessly also reduces manual administration and improves user efficiency.

Here are the list of integrations currently supported:

  • Google Analytics to gain insight into your Portal's performance so you can adapt the user experience to the latest education/study trends and where required, improve eCommerce conversions.
  • Salesforce, the world’s number one cloud CRM, so your organization can access the training needs data directly within the Salesforce platform. That means that information about learner actions such as enrollment, commencement and completion automatically syncs in real-time between your portal and Salesforce databases. You can also use single sign-on (SSO) to allow learners to use one set of credentials across both platforms. Real-time information display and widgets also help your admin staff to quickly see which courses learners are registered for. As learners access items such as training materials, videos and exams, all tracking and completion data is available to admins in Salesforce itself. The integration also makes it easy to generate training reports in Salesforce.
  • Microsoft Azure Active Directory to help your organization to manage user access and enable SSO with Microsoft applications such as MS Office 365.
  • LinkedIn which will allow learners who complete your courses to display and share certificates on their LinkedIn profile. This is important as LinkedIn reports that users who display certification achievements receive up to six times more profile views on average.
  • Twitter which provide new opportunities for your organization to communicate with users and promote new or upgraded course content. Users are able to embed their Twitter feed into their eCommerce store or on the dashboard of their portal for high visibility. Learners can also can use the Twitter integration to stay up to date with company news, share information about courses and career planning, and tweet about courses they’ve successfully completed which provides social proof of their achievements.
  • Webhooks which allows you to customize and automate eLearning processes. Webhooks are particularly useful if you want to access real-time information and perform an action elsewhere in a separate application or website (e.g. a course is completed, a learner fails an exam.
  • Learning Record Stores such as Wax LRS by Saltbox, Grassblade LRS, WaterShed LRS and Learning Locker (LRS) which work with the Tin Can API to collect, store and retrieve data about a huge range of learning experiences. This enabled you to retrieve Tin Can statements for reporting and analysis of learner data as required by different part of your organization.
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